Technology plays a huge part in everyday life these days, both at home and at work, and the healthcare sector is no exception. Although one of the best ways to learn anything is to spend time exploring the options, we realise that time for busy practitioners and their staff is a precious commodity.
We also know it is worth making the effort to ensure you and your team have the tools on hand to make those important work tasks quicker and easier - and, ultimately, make your practice more efficient.
We understand that our powerful solutions can sometimes be daunting to use for those both with and without IT confidence. So we have created the Healthcode Academy with a team of Product Specialists to guide you through the basics of both ePractice and the Private Practice Register.
To make these more tailored to your needs we will use your own site and data for our complementary one-to-one modular tutorial sessions. These are available to anyone with a Healthcode user ID and will increase confidence and skill levels. We understand that evidence of Continuing Professional Development is important for everyone and while we cannot currently give CPD points, you will receive a certificate of completion for each tutorial module taken.
Learn to set up ePracticeset up your PPR profileuse remittances in VEDAset up and use Secure Messaginguse ePractice effectivelymaintain your PPR profileget a medical indemnity quote via your PPR profilewith one of our Product Specialists
Modules for ePractice
The modules are available to anyone with a Healthcode username and login credentials to a live ePractice site, but they must have logged in to the site at least once beforehand and set up a unique password that should never be shared.
The tutorials are done online, so ahead of the session please ensure that the computer to be used has a working microphone and speaker or headset.
Please note that during the tutorial we will be adding, accessing and amending patient and personal data on the site.
Patient & diary management
In this course we will go through all the steps of adding a patient to your ePractice. Starting with personal details, you will need to enter the patient’s name, gender, date of birth and address. We will then look at assigning patient identifiers and adding contact information before taking you through how to avoid duplicating patients.
We will then give you a quick overview in how to find a patient in your database before finishing by showing you how to add or unlink insurers.
Course objective
The key objective of this course is for you learn how to add and view patients in your database within ePractice, storing demographic information including insurance details.
Learning outcomes
You will be able to navigate your patient database with confidence, adding new patients and viewing your patient list.
Patients>Add Patient
Patients>Patient List
Duration
15 minutes
To print out this information, please click here for a PDF document.
To book this module please click here.
Electronic billing and collection
This tutorial will cover how to customise ePractice to improve your experience and efficiency while using the system. The course can be taken by existing ePractice users or those new to it.
The more you can customise ePractice the better your experience will be, and we will walk you through the different options available.
If you are unable to set up some of the information at this time (maybe because you are new to private practice), don’t worry as this can be configured at any time later.
Course objective
The key objective of this tutorial is for you to learn how to customise your ePractice and understand all the settings available.
Learning outcomes
You will be able to navigate the settings and configuration screens with confidence.
Settings>Practice Settings
Custom invoice numbering
Settings>User settings
Manage your Personal Details and Settings, Password settings and Marketing communication settings
Settings>Integration services
Register for and maintain Integration services e.g. patientzone
Settings>Invalid Procedure Combinations
Search the invalid procedure combinations for Aviva, Bupa, Healix Health Services and VitalityHealth
Settings>Credit control insurer Address
Manage insurer addresses and add custom details, if required
Accounting>Guideline Pricing
Set up a Pricing Matrix
Duration
30 minutes
To print out this information, please click here for a PDF document.
To book this module please click here.
Communication
This course will cover the use of Secure Messaging.
You will learn how to manage your message settings, use the Global Directory to find and manage contacts and how to send, receive and organise your messages.
You must have a subscription to ePractice Lite or Pro.
Course objective
The key objective of this course is for you to learn how to use Secure Messaging as an alternative to standard email. This is a more secure way of communicating with colleagues and other people within the private healthcare sector.
Learning outcomes
You will be able to navigate and use Secure Messaging with confidence.
Secure Messaging/Messaging>Message Settings
Set your preferences, list your job title and department and add an auto-reply message
Secure Messaging/Messaging>Global Directory
Use the Global Directory to search for any contacts within Healthcode’s Secure Messaging
Secure Messaging/Messaging>My Contacts
Create your personal directory
Secure Messaging/Messaging>Messages
Create, view and manage your messages and mailbox
Secure Messaging/Messaging>Groups/Departments
Create and manage your own groups or join others, allowing you to communicate with everyone when sending a single message
Duration
20 minutes
To print out this information, please click here for a PDF document.
To book this module please click here.
Modules for VEDA
The modules are available to anyone with a Healthcode username and login credentials to a live VEDA site, but they must have logged in to the site at least once beforehand and set up a unique password that should never be shared.
The tutorials are done online, so ahead of the session please ensure that the computer to be used has a working microphone and speaker or headset.
Please note that during the tutorial we will be accessing patient and personal data on the site.
This tutorial will cover how to locate your insurer remittances and the options available to you.
The course is suitable for both new and existing VEDA users.
You will first need to contact the insurers to ask for your remittances to be sent to your Healthcode site. These are only available for Aviva, AXA, Bupa, Bupa Global and Cigna.
Course objective
The key objective of this course is to learn how to view and print remittances from your VEDA site and understand all the options available.
Learning outcomes
You will be able to navigate the remittance screens with confidence.
Billing>Insurer Feedback>Remittances
Remittance Files
View remittances
Remittance Files
Print remittances
Remittance Files
Process a remittance
File Downloads
Download a remittance
Duration
30 minutes
To print out this information, please click here for a PDF document.
To book this module please click here.
Modules for The PPR
The modules are available to anyone who has or wishes to have a profile on The PPR.
Your profile on The PPR has the capacity to hold a multitude of data and, to get the best out of it, you should ensure that you regularly check and update it.
The tutorials are done online, so ahead of the session please ensure that the computer to be used has a working microphone and speaker or headset.
You must have the necessary information ready before your training, including files that will need uploading from your computer. These must not exceed 5MB and must be in one of the following formats: PDF, PNG, JPEG or GIF.
Please note that during the tutorial we will be adding, accessing and amending your personal data on the site.
If you do not already have an ePractice site you need to complete the online registration form to apply for a PPR profile, which must be done in one sitting. This should be viewed as the starting point with more data being added once the profile has been set up. For full details of what information is required please click here.
Course objective
The key objective of this tutorial is to complete the PPR registration form.
Learning outcomes
You will have completed and submitted the PPR registration form and will shortly have an active profile.
Duration
45 minutes
To print out this information, please click here for a PDF document.
To book this module please click here.
Not enough time to do a whole Electronic billing and collection module? Try one of our Bitesize options.
Each of our ePractice Electronic billing and collection tutorials have been broken down into smaller units, none taking more than 20 minutes, so perfect for fitting into those spare few minutes you may have. These are also good for those of you who just want to get more insight into a specific area.
This tutorial will cover how to customise ePractice to improve your experience and efficiency while using the system. The course can be taken by existing ePractice users or those new to it.
The more you can customise ePractice the better your experience will be and we will walk you through the different options available.
If you are unable to set up some of the information at this time (maybe because you are new to private practice), don’t worry as this can be configured at any time later.
Course objective
The key objective of this tutorial is for you to learn how to customise your ePractice and understand all the settings available.
Learning Outcomes
You will be able to navigate the Practice and User settings screens with confidence.
Settings>Practice Settings
Custom invoice numbering
Settings>User settings
Manage your Personal Details and Settings, Password settings and Marketing communication settings
Duration
15 minutes
To book this module please click here.
This tutorial will guide you through completing all sections of an Advanced Bill, starting with Episode and Invoice Details and finshing with Diagnosis and Charge details.
The Advanced Bill allows you to input all the details into an invoice unlike Quick eBill, where you only require the minimum amount of detail for the bill to get submitted successfully.
Course objective
The key objective of this tutorial is for you to learn how to efficiently create an Advanced Bill with confidence.
Learning outcomes
You will be able to access Advanced Bill, understand how to create an invoice to print or send electronically and know exactly what is required to complete it successfully.
Duration
15 minutes
To book this module please click here.