Frequently asked questions
What is the Healthcode Account?
It's a new way to log in and access all your Healthcode products and services in one place. You can update your details, change your password and confirm your marketing preferences without needing to contact us. If you use multiple login details to access more than one site you'll be able to link them altogether under a single account.
What are the advantages?
You say there are more changes to come. What else are you planning?
How do I access my site using the new interface?
I’ve forgotten my password. What do I do?
I don’t have an email address associated with my current login. How can I add one?
I share an email address with another user of Healthcode. Can I log in with this?
I know my password but want to change it. How can I do that?
I have login IDs to more than one site. How do I link these to a single email?
I'm using third-party Practice Management/Patient Administration software and need a webservices password so I can invoice electronically. How do I find this?
How do I get back to my Healthcode Account from a site?
If you get stuck just email our This email address is being protected from spambots. You need JavaScript enabled to view it. or book a quick training session with our Healthcode Academy using this link.