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Remedi and Medisure Rebrands to Simplyhealth - From 1st June 2009
Following the rebranding of BCWA to Simplyhealth on 1st May, Remedi and Medisure brands will also be replaced by Simplyhealth from 1st June. Submission of electronic bills to Remedi and Medisure will be available under the new name - Simplyhealth. From Monday, 1st June Remedi will also be available on Healthcode's Secure Messaging Service (SMS) along with Medisure, both will be listed as Simplyhealth, details can be found via Messaging > Contact > Insurer Quick Reference Guide.
The rebrand to Simplyhealth will only impact validation rule 43 (patient insurer registration number), of the old BCWA rules (renamed as Simplyhealth and available to view on Healthcode from 1st June), details of this change can be found via Settings > Help & Assistance. Log in to your site to view the changes. A list of Simplyhealth policy registration numbers are available here.
Click here to view the official announcement with key points and policy registration number changes from Sarah Taylor , Corporate Development Manager at Simplyhealth.
 Any questions or queries in relation to this update should be addressed to Customer Services at This email address is being protected from spambots. You need JavaScript enabled to view it. or 01784 263 150.
 Change to Standard Life Patient Insurer Registration/ Policy number validation rule - 1st June 2009
Standard Life have advised that policy numbers beginning with YE, YC and PPM are no longer vaild, these are the old FirstAssist policy numbers, which are no longer in use.
From 1st June, the valid policy number formats are as follows:
- X/NNNNNNN e.g. H/1234567 or 4/1234567
- X/NNNNNNNN e.g. K/12345678 or 2/12345678
- NNNNNNNN e.g. 12345678 and cannot start with a zero
In the examples above X is alpha-numeric and N is numeric.
Please use the membership look up system to obtain the new policy numbers if you are having any problems.
Changes to these validation rules will be implemented on Healthcode systems on 1st June.
Norwich Union Rebrands to Aviva
From Monday, 1st June Norwich Union will be rebranded as Aviva. Please note Norwich Union will now display as Aviva on the list of insurers and secure messaging mailbox addresses.
Healthcode Achieves International Data Security Standard
Healthcode has achieved ISO/IEC 27001 certification for Information Security, the only internationally recognised standard designed to audit security control systems for the protection of information. Achieving ISO/IEC 27001 certification demonstrates the commitment Healthcode has to maintaining data security systems of the highest standards.
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